Privacy Policy
We welcome you to this website and look forward to a meaningful interaction with you. We respect your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
We assure you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
Terrace Central B&B Hotel assure you that in the event of your personal information being shared with its holding company, such sharing of information shall be for the purpose of doing the intended business with you.
We reserve the right to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its holding company as a general business practice.
In the course of its business Terrace Central B&B Hotel may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its holding company as a general business practice.
If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact us at info@terracecentral.com.au
While we assure you that we will do our best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorised persons consequent to misuse of the internet environment.
Terrace Central B&B Hotel reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.
In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Terrace Central B&B Hotel will assume that you have no objections to the terms of this privacy policy.
When you make a reservation on info@terracecentral.com.au, you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. Terrace Central B&B Hotel and these service providers WILL NOT sell or distribute any personal information about you or any other individual traveler. The name, address and phone number you provide may be used for marketing or quality assurance purposes for the benefit of Terrace Central B&B Hotel. While you will receive an e-mail confirmation whenever you make a reservation on-line, you will not receive any unsolicited e-mail as a result of making a reservation on our site. On Welcomgroup.com, we strive to ensure that the most secure encryption technology is used, to allow you to book your travel reservations without the worry of someone misusing any.
To make your reservation planning more convenient, we use what is known as a "cookie", which allows the system to temporarily remember your travel dates and preferences during each visit to the site. Cookies also allow us to track the more frequently visited pages of info@terracecentral.com.au, which helps us to improve the site for your benefit. Cookies are not programs that will corrupt your computer or damage your files. The cookies used do not reveal your personal identity, nor can they capture personal or private data. Our cookies automatically expire as soon as you leave our site.
If you do not want to accept cookies while on our site, please consult your Internet browser settings for more information. However, if you decide to not accept cookies while visiting info@terracecentral.com.au, you may not be able to complete certain transactions.
The info@terracecentral.com.au site does contain external links that will take you away from info@terracecentral.com.au to our travel partners. We are not responsible for the privacy practices or the content of these sites.
DISCLAIMER: ELECTRONIC TRANSMISSIONS, INCLUDING THE INTERNET, ARE PUBLIC MEDIA, AND ANY USE OF SUCH MEDIA IS PUBLIC AND NOT PRIVATE. INFORMATION RELATED TO OR ARISING FROM SUCH USE IS PUBLIC, OR THE PROPERTY OF THOSE COLLECTING INFORMATION, AND NOT PERSONAL OR PRIVATE CANCELLATION POLICY.
Terms of Use
You may request an accommodation by sending us a regular e-mail or by filling out the Information Request for the accommodation you desire.
In case the requested accommodation should not be available, the Terrace Central B&B Hotel will suggest alternative accommodations.
If you wish to book, we will send you a Reservation Form which must be completed, and faxed or emailed back to us. It is very important that you include your arrival time.
Downpayment
An advance payment of 100% of the total cost of your accommodation must be paid in advance. We accept VISA or MasterCard, AmerianExpress and Diner.
Confirmation
Upon receipt of your payment, we will send you confirmation of your booking with the complete address and telephone number of your accommodation.
Should your arrival time be delayed for any reason you must contact your host/hostess directly.
Cancellation
Up to 72 hours prior to the date of your expected arrival we will refund your the down payment minus 10 % which we must keep to cover our bank expenses.
Less than 72 hours prior to the date of your expected arrival we will keep 100% of the down payment.
If for any reason we must change your accommodation after we have confirmed it, we will offer you an equivalent alternative. If you decide not to accept it we will reimburse the full deposit.
Sofe Hotel and Accommodation Fremantle cannot be responsible for changes and cancellations beyond its control, such as flood, fire, earthquake, wars etc. Trip cancellation insurance is advised to cover such problems.
Complaints
We personally inspect each unit and do our best to provide an accurate description of the facility. If you have any concerns about your accommodation after your arrival we will be pleased to discuss them with you during your stay. However, NO reimbursements will be made based on complaints or comments received after your stay in the accommodation has been completed.
Changes in rates
Any changes in rates or terms of payment due to special offers or special periods during the year (such as holidays) will be clearly noted on our WEB site as well as on your reservation form.
Office hours: Our office is open Monday through Sunday from 9 am to 1 pm and from 2 pm to 7:30 pm.
